Privacy Policy — How par888 Handles Your Data

par888 ("we", "us", "our", "the Platform") operates an online gaming and sports betting platform accessible at par888.pro, via our Android APK and via our iOS app. In the course of providing these services, we collect and process certain personal information about registered players and website visitors.

This Privacy Policy describes what data we collect, how and why we use it, under what circumstances we share it, and how you can exercise your rights as a data subject. By creating an account on par888 or using any of our services, you confirm that you have read and understood this Privacy Policy and consent to the data practices it describes.

This Policy should be read alongside our Terms and Conditions, which govern your overall use of the platform. If you disagree with how we handle personal data, please do not create an account or continue using the platform.

We collect information in two ways: information you give us directly and information we collect automatically when you use the platform.

Information you provide directly:

• Full name, date of birth and gender (required at registration for age verification)
• Email address and mobile phone number
• Login credentials (password is stored in hashed form — we cannot read your actual password)
• Payment method details — for example, the JazzCash or Easypaisa account number or bank account details you register for deposits and withdrawals
• Identity verification documents submitted during KYC (Know Your Customer) review — such as a CNIC, passport or other government-issued ID
• Any communications you send to our support team via live chat or email

Information collected automatically:

• Your device type, operating system, browser version and screen resolution
• IP address and approximate geographic location derived from it
• Session duration, pages visited, buttons clicked and navigation patterns
• Betting and gaming activity records — markets bet on, stakes, outcomes, game sessions
• Transaction history — deposits, withdrawals, bonus credits and redemptions
• Cookies and similar tracking data (see Section 6)

We use the personal data we collect for specific, defined purposes. We do not use your data for purposes beyond what is described here without obtaining separate consent.

If you have opted in to marketing communications and later wish to opt out, you can do so at any time from your account notification settings or by contacting support. Opting out of marketing does not affect your ability to use the platform.

par888 processes PKR transactions via JazzCash, Easypaisa, Raast, bank transfers and other supported payment methods. Payment processing involves transmitting certain details to our payment processing partners so that transactions can be completed.

• We store a reference to your registered payment methods (for example, a masked JazzCash number) but we do not store full payment credentials in plain text on our systems.
• All payment data transmitted between your device and par888, and between par888 and our payment partners, is encrypted via SSL.
• par888 does not store full debit/credit card numbers. Card payments are processed via a PCI-DSS compliant payment gateway, and card data is held only by that gateway under its own security standards.
• Transaction records — amounts, dates, payment methods and outcomes — are retained as part of your account history for the period described in Section 7.

We do not sell your personal data. We do not share your personal data with third parties for their own marketing or advertising purposes. We share data only in the following specific circumstances:

• Payment processors: To complete PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank networks and card processors. These partners receive only what is necessary to process the transaction.
• Identity verification providers: Where KYC checks are conducted through a third-party verification service, that provider will process the identity documents you submit under their own data processing terms.
• Fraud prevention and security services: We may share IP address, device fingerprint and transaction pattern data with fraud detection services to protect the platform and all players from unauthorised activity.
• Legal and regulatory obligations: We may disclose personal data to law enforcement, regulatory authorities or courts if required to do so by applicable law, a court order or a binding legal process.
• Business transfers: In the unlikely event of a merger, acquisition or asset sale involving par888, player data may be transferred to the acquiring entity. We will notify affected users before any such transfer and prior to their data becoming subject to a different privacy policy.

All third-party partners who receive personal data from par888 are required to handle it securely and in a manner consistent with applicable data protection standards. We do not authorise them to use your data for any purpose other than the specific service they are providing to us.

par888 uses cookies and similar local storage technologies to make the platform function correctly and to improve your experience. Here's how we categorise the cookies we use:

• Essential cookies: Required for the platform to function — keeping you logged in during a session, remembering your language preference and maintaining your bet slip. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: Used to understand how players use the platform — which pages are visited most, where sessions tend to end, how long features take to load. Data from these cookies is aggregated and anonymised; it does not identify you as an individual.
• Security cookies: Used to detect and prevent fraudulent login attempts and automated bot activity.

You can manage cookie preferences through your browser settings. Disabling all cookies may affect the functionality of the par888 platform, including the ability to remain logged in. The Android and iOS apps use local storage and session tokens for equivalent purposes.

We retain your personal data for as long as your account is active and for a defined period after account closure. Retention periods vary by data type:

• Account registration data (name, email, phone): Retained while your account is active, plus up to 5 years after closure for legal and compliance purposes.
• Transaction records (deposits, withdrawals, bets): Retained for a minimum of 5 years from the date of the transaction in line with standard financial record-keeping requirements.
• KYC documents: Retained for the duration of your account plus 5 years following closure, or as required by applicable legal obligations.
• Support communications: Retained for up to 3 years from the date of the last communication, to assist with any subsequent disputes or queries.
• Marketing preference data: Retained until you withdraw consent. Once consent is withdrawn, marketing activity ceases promptly and preference records are updated accordingly.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes.

Protecting your personal data is something par888 takes seriously at every level of the platform. The security measures in place include:

• SSL/TLS encryption on all connections between your device and our servers — you'll see the padlock in your browser when visiting par888.pro.
• Passwords stored using one-way cryptographic hashing — we cannot read your password in plain text and will never ask for it.
• Payment transaction data encrypted in transit and processed through secured payment gateways.
• Two-factor authentication (2FA) available for player accounts as an optional additional security layer.
• Automated monitoring for suspicious login patterns, unusual transaction activity and potential account takeover attempts.
• Access to player data within our systems is restricted to staff with a legitimate operational need, under strict internal access controls.

No digital system is completely immune to security incidents. In the event of a data breach that poses a significant risk to your rights or interests, we will notify affected users promptly and take immediate steps to contain and remediate the incident.

You have the following rights in relation to your personal data held by par888. To exercise any of these rights, contact our support team via live chat or at [email protected] with your account username and the specific request.

par888 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. All account registrations require confirmation that the registrant is 18 or above, and age verification is a condition of account activation.

If we become aware that personal data has been collected from a person under 18, we will close the account, delete the associated data and refuse any withdrawal requests, as possession of an account by a minor constitutes a breach of our Terms and Conditions.

If you are a parent or guardian and believe a minor has created an account on par888 using your details or without your knowledge, please contact our support team immediately so we can investigate and take appropriate action.

par888 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. The "Last Updated" date at the top of this page will always reflect the most recent version.

Where changes are material — for example, if we introduce a new purpose for which we use your data — we will notify registered players via the email address on their account before the change takes effect. Continued use of the platform following notification constitutes acceptance of the updated Policy.

We recommend reviewing this page occasionally so you stay informed about how your data is handled. You can also request a copy of the current Privacy Policy in PDF format from our support team at any time.

If you have questions about this Privacy Policy, want to exercise any of your data rights, or wish to raise a data-related complaint, please get in touch with the par888 support team:

• Live Chat: Available 24 hours a day, 7 days a week via the platform app and website. The fastest way to get a response.
• Email: [email protected] — for non-urgent data requests and privacy queries, typically responded to within a few business hours.

For formal data access or deletion requests, please include your registered account username and a clear description of your request. We aim to acknowledge all privacy requests within 48 hours and fulfil them within 30 days.